Legal warning

This website belongs to EDXE SL with CIF B16848046 and address in Fornells de la Selva, GIRONA (17458), with contact email address info@coolquarter.com and telephone number 696 065 064.

The use of the purchase channels from the page www.coolquarter.com implies the acceptance of these conditions. COOLQUARTER understands that when making a purchase, the Client will have accepted, without reservation, these general conditions of sale, conditions that they will have been able to read and accept previously. Each time you use this website, you will be under the application of the Privacy Policy in force at all times, having reviewed this text to verify that you agree with it. By using this website and / or placing orders through it, you agree to:

Make use of this website only to make legally valid inquiries or orders. Do not place any false or fraudulent order. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel and inform the relevant authorities. Provide your email address, postal address and / or other contact information truthfully and accurately. Likewise, you agree that we may use this information to contact you if necessary. If you do not provide us with all the information we need, we will not be able to process your order.

By placing an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts. COOLQUARTER provides information, through this website, about its products and the characteristics of these products. It does so with the utmost diligence and precision. For greater security and guarantees in favor of the Client, the information that appears in the description of the products does not bind it or COOLQUARTER until the confirmation of the acceptance of the order. COOLQUARTER presents its products on the website with colors and details in the most realistic way possible. However, the color that appears on the screen and other details may differ slightly from those of the product since they are handmade products one by one. In case of doubt, we ask that, prior to purchase, contact me

The amounts of each product detail the applicable taxes and also include delivery costs. Before ordering the payment, the Client can know the detail of these amounts. The order will not be fulfilled until the Client clicks "Accept" on the confirmation screen. The Customer may cancel or cancel the purchase process at any time and abandon the process. Once the purchase is confirmed and the payment has been made, within the following 24 hours, the Customer will receive a confirmation message detailing the amounts paid and the data of the product that has been purchased. EDXE SL will not proceed to deliver the products until receiving confirmation that the Customer has made the payment. The documents resulting from the purchase process will be kept electronically and will be permanently available to the Customer.

Although COOLQUARTER tries to always have available the products that appear on its website, exceptionally it may be the case of not having the product requested by the client. In this case, COOLQUARTER will inform the Client of the period within which they will receive the selected product. In case of impossibility to provide the product, COOLQUARTER may propose to the Client the delivery of a creation of equivalent quality and price. The Client may reject these alternatives and Aran Jewels will be obliged to make an immediate refund of the amounts paid by the Client. COOLQUARTER delivers its creations through a courier company. The maximum delivery time will be 72 hours, a calculation that will start the day after the payment is confirmed. COOLQUARTER will inform the Client of any delays in delivery that may occur accidentally. Delivery is considered completed from the moment the carrier delivers the product to the customer.

It is the responsibility of the Customer to verify that the product or products purchased are in good condition and, if applicable, notify COOLQUARTER of any incidents that it may find. The Client can contact COOLQUARTER that will assist him and propose a satisfactory solution for his interests.

PURCHASE AND RETURN POLICY

In case of a return that is caused by damage or error in delivery, all postage or shipping costs are in charge of COOLQUARTER. In other returns, the return costs will be paid by the customer. Returns will be accepted as long as the item has not been used and is delivered under the same conditions. The notifications that you send us should preferably be sent through info@coolquarter.com unless otherwise stipulated, we can send you communications either by email or to the postal address provided by you when placing an order.

The Client has a period of 15 days to withdraw from the contract without having to indicate the reasons. The term will be calculated from the day of receipt of the product. Before exercising the right of withdrawal, COOLQUARTER may assist you to analyze the reasons and propose solutions that may satisfy the Client's interest. In any case, product returns will only be accepted if they are in perfect condition and with their original packaging. Once the products have been received, COOLQUARTER will proceed to refund the amount paid by the Customer, within a period of no more than 30 days, only discounting the expenses derived from the return of the order. The return costs will be borne by the Customer. The refund will be made by the same means with which the payment was received.

PRIVACY AND DATA PROTECTION

In compliance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), COOLQUARTER informs the user that all the data provided may be incorporated into a file, created and maintained under the responsibility of COOLQUARTER. The purpose of incorporating your data into the file is to be able to manage, administer and streamline our services, as well as the sending of notifications in electronic or paper format of information related to COOLQUARTER.

Personal data will be used for the purpose of managing the services offered, processing orders, performing administrative tasks, as well as sending technical, commercial or advertising information by ordinary or electronic means. For any questions in this regard, as well as to exercise your right of opposition, rectification or incorporation of your data in the database, you must identify yourself reliably and write to info@coolquarter.com The use of the forms and services of this website is limited to users of legal age. By using any of them, you guarantee that you comply with this requirement and accept the consequences that may arise if not.

The personal data and the information that accredits the purchase that the client makes will be kept in electronic support. Personal data (name, email address, address) will be incorporated into a file created by COOLQUARTER for the management of its business relationships with its clients. They will not be transferred to third parties, except in the cases provided by law, and may be used to send commercial information on products similar to those purchased by the customer. At any time the client may object to the sending of this information. The Client may also exercise their rights of access to data, rectification and cancellation by contacting COOLQUARTER in the way that is most comfortable for them.

INTELLECTUAL AND INDUSTRIAL PROPERTY

All illustrations, designs, icons, graphics, photographs, images and other elements that are part of the website are the exclusive property of COOLQUARTER. Its unauthorized copying or reproduction will be reported.

The elements of this website are designed solely and exclusively for the products identified with the COOLQUARTER brand. The copying, reproduction, publication, transmission, modification or use of these elements is totally prohibited.

You acknowledge and accept that all copyright, trademark and other intellectual property rights on the materials or content that are provided as part of the website correspond at all times to us or to those who granted us a license for their use. You may use this material only in the way that we or those who have granted us a license to use it expressly authorize it. This will not prevent you from using this website to the extent necessary to copy the information about your order or contact details.

COOKIES POLICY

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting said file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future recurring ones. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its web.

Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service on websites, you do not give access to information from your computer or from you, unless you want it to and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they are declined, you may not be able to use some of our services.